User data deletion

What happens when you submit

• We verify ownership of the email address associated with the account.
• Active deliveries must be completed or cancelled before deletion can finish.
• Profile, saved addresses, notification preferences, and wallet access are removed.
• Some billing, fraud-prevention, and delivery audit records may be retained where required by law.

Processing time

Most requests are processed within 30 days. You will receive email updates at each stage. For privacy questions, contact privacy@ataboyexpress.com.

Submit a deletion request