Support
Get help with deliveries, partner integrations, billing, and your Ataboy account.
Delivery issues
Late, missing, or damaged parcels. Include your tracking number for faster resolution.
Partner & API support
Integration help, webhook failures, billing, and branch onboarding.
Account & payments
Login problems, wallet balance, refunds, and invoice questions.
Contact channels
- Email: support@ataboyexpress.com
- Operations: ops@ataboyexpress.com
- Hours: Monday–Saturday, 8:00 AM – 8:00 PM WAT
- Urgent delivery escalation: include tracking number in the form below or email ops directly.
Before you write
Check our FAQs, return policy, and terms of delivery, many questions are answered there. For live package status, use the tracking portal linked in your delivery confirmation.