Privacy policy

Information we collect

• Account details such as name, email, phone number, and business information.
• Delivery data including addresses, tracking events, proof-of-delivery, and payment records.
• Device and usage data when you use our web apps, APIs, or rider tools.
• Location data from riders and active deliveries needed to complete the service.

How we use information

• Dispatch riders, calculate fees, and provide tracking updates.
• Process payments, prevent fraud, and resolve support requests.
• Improve routing, reliability, and partner reporting.
• Send service notifications and, where permitted, product updates.

Sharing

We share data with riders, business partners involved in a delivery, payment processors, and infrastructure providers strictly to operate the platform. We do not sell personal information. We may disclose data when required by law or to protect users and the service.

Retention

Delivery and transaction records are retained as needed for operations, accounting, dispute resolution, and legal compliance. You may request deletion subject to exceptions described on our user data deletion page.

Security

We apply access controls, encrypted transport, and audited infrastructure providers. No method of transmission is completely secure; please use strong passwords and protect your account credentials.

Your rights

Depending on applicable law, you may request access, correction, export, or deletion of your personal data. Contact privacy@ataboyexpress.com or use the data deletion request form.